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Musculoskeletal Interface Service

Supporting patients with a musculoskeletal condition

Musculoskeletal Interface Service

About the service

The Musculoskeletal Interface Service supports patients who have a problem with their musculoskeletal system e.g. muscles, bones, joints, ligaments or tendons. 

The service sorts referrals from the Referral Support Service and GPs to ensure patients receive the most appropriate care for their musculoskeletal condition.

The service works closely with the Musculoskeletal Physiotherapy Service.




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Who is this service for?

This service deals with musculoskeletal referrals which may require decision-making in order to establish the best course treatment from a range of options including steroid injection therapy, investigations such as MRI or ultrasound scanning, or referral to a surgeon.

We review each referral and decide the appropriate service it requires. Some referrals are accepted for assessment within the service; others may be referred directly to an orthopaedic surgeon.

Referral Criteria

This service provides triage and intervention for musculoskeletal conditions with the following criteria for patients who are referred for orthopaedic assessment:

  • Diagnosis is uncertain
  • Orthopaedic surgical referral may be required
  • They have not responded to physiotherapy/podiatry
  • Advice is needed regarding diagnosis, treatment options and prognosis
  • A possible MRI or other specialist investigation is needed
  • A specialist steroid injection may be required
  • They require access to biomechanical podiatry
  • They can travel to an outpatient department.

You can refer electronically to this service via the orthopaedic pathway on e-Referral. Referrals are also directed from the Musculoskeletal Physiotherapy Service and other health care professionals.

Please contact us for further details: 01275 341937.

Please note any queries relating to a new patient appointment should be directed to the Joint Clinic Booking Service on 01275 546600. Any other queries should be directed to the MSK Service directly.

Cancelled / missed appointments

If you cannot make your appointment, we require a minimum of 24 hours’ notice to reschedule your appointment. Please contact us on 01275 342568. You may be discharged if you miss any appointments without letting us know, or if you cancel appointments more than once. A discharge letter will be sent to your GP who can re-refer you if they feel this is appropriate.

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Contact us

North Somerset Community Hospital Old Street Clevedon North Somerset BS21 6BS
  • 01275 546867

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