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Contact Us

Contact our Patient Advice and Liaison Service (PALS)

If you would like to contact us relating to a compliment, comment or complaint, there are several ways you can do this.

Write to:

Patient Advice and Liaison Service, North Somerset Community Partnership, PO Box 237, Tickenham Road, Clevedon, North Somerset, BS21 9AX.

Freephone: 0800 389 5260

Or email us at:

If you would like further information about our PALS service, please click here to view the service leaflet. 

Patient Feedback Survey

As part of our commitment to improving patient experience, we would like to hear your views on the care you've received from us.

To complete our patient feedback survey, please visit:


General Enquiries

Alternatively, if you have a general enquiry, please contact us using the form below. We will respond to you as soon as we can. Please do not submit enquiries about urgent medical issues via this form. If there is a life threatening emergency please call 999. 

  • If you are in need of medical advice (e.g. you are feeling unwell, have a feverish child) please telephone NHS 111.
  • If you have a minor injury, please visit the Minor Injury Unit at Clevedon Community Hospital. Opening hours are 8am - 9pm, 7 days a week, 365 days a year.

Contact Details

  • Telephone: 01275 546800
  • Clevedon Community Hospital: 01275 872212
  • North Somerset Community Partnership
  • Castlewood
  • PO Box 237
  • Tickenham Road
  • Clevedon
  • North Somerset
  • BS21 9AX
View Map

If using SatNav - navigate to BS21 6AB

Main Reception Opening Hours

  • Mon9:00amto5:00pm
  • Tue9:00amto5:00pm
  • Wed9:00amto5:00pm
  • thu9:00amto5:00pm
  • Fri9:00amto4:30pm
  • Satclosed
  • Sunclosed


There is visitor parking, including disabled bays at the front of the building.


  • Telephone: 01275 546808