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Contact Us

Contact Details

  • Telephone: 01275 546800
  • Clevedon Community Hospital: 01275 872212
North Somerset Community Partnership Castlewood PO Box 237 Tickenham Road Clevedon North Somerset BS21 9AX

View Map

If using SatNav - navigate to BS21 6AB


Main Reception Opening Hours

  • Mon9:00amto5:00pm
  • Tue9:00amto5:00pm
  • Wed9:00amto5:00pm
  • thu9:00amto5:00pm
  • Fri9:00amto4:30pm
  • Satclosed
  • Sunclosed

Accessibility

There is visitor parking, including disabled bays at the front of the building.


Recruitment

  • Telephone: 01275 546808

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General Enquiries

Use the form above and we will get back to you as soon as we can.

Please do not submit enquiries about urgent medical issues via this form. If there is a life-threatening emergency please call 999. 

Contact our Patient Advice and Liaison Service (PALS)

We value everything you say about our staff and our services. We use your feedback to shape our services, put things right if they've gone wrong and to let our staff know when they're doing a great job.

If you would like to contact us relating to a compliment, comment or complaint, there are several ways you can do this.

Write to: Patient Advice and Liaison Service, North Somerset Community Partnership, PO Box 237, Tickenham Road, Clevedon, North Somerset, BS21 9AX.

Call: 0800 389 5260 (freefone)

Email: commentsandcompliments@nsomersetcp-cic.nhs.uk

You can read our PALS service leaflet here

If you make a formal complaint we aim to acknowledge this in writing within three working days of receipt, and aim to resolve any concern efficiently and effectively within a timescale agreed with you. It would be helpful if, when you contact us, you provide a telephone number so that we can talk to you about your feedback and agree the best way forward. You can see how our Complaints Process works here.

Patient Feedback Survey

As part of our commitment to improving patient experience, we would like to hear your views on the care you've received from us. Please complete our patient feedback survey here